Mb123 is committed to protecting the personal data of every member to the highest security standards. This document clearly explains how we collect, use, store, and safeguard your information.
Mb123 ("we", "Platform", "mb123.onl") values the privacy of every individual who uses our platform. This Privacy Policy is drafted to transparently explain how we manage your personal information from the moment you visit our website through to becoming an active mb123 member.
We believe transparency is the foundation of trust. That is why this document is written in plain, easy-to-understand language — not complex legal jargon — so you know exactly what happens to your data. No hidden agendas, no surprise fine print.
This policy applies to all information collected through the mb123.onl website, the mb123 mobile app, and any of our official communication channels including email and live chat. If you disagree with any part of this policy, please contact our team before continuing to use the platform.
Mb123 collects two main categories of information — information you provide directly to us, and information collected automatically while you use the platform.
During the account registration and KYC verification process, you are required to provide the following information:
When you browse the mb123 platform, our systems automatically record the following technical information for security and user experience optimisation purposes:
Every piece of data we collect has a specific and legitimate purpose. mb123 only uses your information for the following purposes:
Mb123 will not use your data for any purpose not stated in this policy without first obtaining your consent.
Your data security is mb123's top priority. We continuously invest in cybersecurity infrastructure to ensure your information is always protected.
Mb123 retains your personal data for as long as necessary for the stated purposes or as required by Malaysian law. Generally:
Mb123 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, in the following limited situations, data sharing may occur:
We work with selected and trusted third-party providers to support platform operations, including:
All these third-party providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
Mb123 will disclose your information to the authorities if required by a court order, police investigation, or reporting requirements of a legitimate regulatory body in Malaysia. In such situations, we will notify you to the extent permitted by law.
Mb123 uses cookies to enhance the user experience, secure login sessions, and understand how members use our platform. Cookies are small text files stored on your device by your web browser.
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Session Cookies | Maintaining login records and current session security | Expires when the browser is closed | Required |
| Preference Cookies | Save your language, time zone, and display preferences | 30 days | Required |
| Analytics Cookies | Measure page performance and navigation patterns (anonymized data) | 90 days | Preferences |
| Security Cookies | Detecting suspicious login attempts and fraud prevention | 7 days | Required |
You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may affect your login functionality and account security.
Under the Malaysian Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by mb123:
You have the right to request a copy of the personal data we hold about you.
You may request the correction of inaccurate or incomplete data.
You may request the deletion of your data in certain circumstances permitted by law.
You may object to the processing of your data for marketing purposes at any time.
You may request your data in a machine-readable format for transfer.
You may request that we restrict how we use your data.
To exercise any of the above rights, please contact the mb123 support team via live chat or email at [email protected]. We will process your request within 14 working days.
The mb123 platform is exclusively for individuals aged 21 years and above. mb123 does not intentionally collect, process, or store any personal data from individuals under the age of 21.
If we discover that data belonging to someone below the minimum age requirement has been collected without our knowledge, the account in question will be closed immediately and all related data will be deleted within 48 hours.
Parents or guardians who suspect their child has registered on the mb123 platform without authorisation are encouraged to contact our support team immediately at [email protected].
The mb123 platform may contain links to third-party websites or services that operate independently from us, such as payment gateways or game providers. mb123's Privacy Policy does not apply to those third-party websites or services.
Mb123 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each website you visit separately.
All payment gateways integrated with the mb123 platform — including FPX, DuitNow, Touch 'n Go eWallet, and GrabPay — operate under their own privacy policies and security compliance standards approved by Bank Negara Malaysia.
Mb123 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology used.
Whenever a material change occurs, we will:
Your continued use of the mb123 platform after any Privacy Policy changes take effect constitutes your acceptance of those changes. If you disagree with any changes, you may close your account by contacting customer support.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our dedicated data protection team:
We are committed to responding to all privacy-related enquiries within 3 working days. For urgent account security issues, please use the live chat channel for a faster response.
We do not just make promises — we invest in security infrastructure that is measurable and independently auditable.
Every bit of data transmitted between your device and mb123 servers is protected by 256-bit TLS 1.3 encryption — the same technology used by leading financial institutions in Malaysia.
Mb123's identity verification process uses recognised document authentication technology, ensuring your account can only be accessed and used by you. KYC also protects you from cybercrime.
Mb123 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means your privacy rights are protected by local legislation applicable to all our operations.
Mb123's core policy is clear: your personal data will never be sold, rented, or shared with any third party for advertising or marketing purposes. This is not merely a promise — it is embedded in our operating principles.
You have full control over the types of communications you wish to receive from mb123. Unsubscribe from promotions or updates at any time via your account settings with no impact on platform functionality.
The data centres storing mb123 member information comply with ISO/IEC 27001 standards for information security management. Physical access controls, regular backups, and penetration testing are conducted routinely.